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Night Transport Planner/Controller - Runcorn

Company: Engage Talent
Job type: full-time
Category: Transportation, Trucking, Railroad

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Job description

LOCATION:Cheshire - Runcorn
JOB TITLE: Night Transport Planner/Controller
SALARY: 21,000 to 24,000
BENEFITS: Company pension scheme
WORKING HOURS: Night shift - 4 on 4 off - 21:00 to 07:00

Our client is a successful chauffeur business with an excellent reputation, built up over the past twenty years by a dedicated team of professionals. They position themselves as a quality alternative to the mainstream private hire vehicle or taxi ground transport services. In a market where reliability and quality are not always easy to secure with confidence, they provide absolute professionalism, reliability and impeccable service levels.

THE ROLE: As The Night Transport Planner/Controller you will be reporting directly to the Operations Manager, the post holder will manage the efficient planning and recording of customer bookings in line with customer requirements and will provide the interface between customers, service partners and the internal planning team. Liaise with Drivers and Service Partners to agree and schedule the transport requirements to fulfil customer bookings.

Key Responsibilities:
- Assign work to drivers and vehicles
- Minimise driver overtime and empty running by ensuring shift patterns are adhered to
- Monitor all bookings and resolve any issues through your shift
- Monitor and update drivers accordingly
- Monitor jobs for any late despatches or potential problems
- Ensuring all drivers are signed on
- Liaise with SP/Agents as required and book transfers as necessary
- Forward jobs to PDA's or advise drivers of jobs for the day shift
- Arrange special requirements for clients I.E child seat or VIP clients/passengers
- Accurate update of internal company database

Key experience essential for the role:
- Previous experience within the transport/Logistic sector is essential
- Provide excellent customer service
- Strong IT skills required including MS office knowledge
- Able to source information from a number of sources
- Ability to build relationships with customers and colleagues
- Able to work towards deadlines and timescales
- To be able to commute to Cheshire -Runcorn

Are you the Night Transport Planner/Controller we are looking for? If YES then please hit the Apply now button:

You will then be sent to an online questionnaire to support your CV and application, please fill in the details and we will be in touch to advise you of the next steps.

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