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Customer Service Administrator / Advisor - Dartford

Company: Recruitment Genius
Job type: full-time
Category: Consumer Services

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Job description

One of the South East's leading Motor Retailers has an exciting opportunity for a Customer Service Administrator / Advisor to join their busy Volkswagen Commercial retailer in Dartford.

Duties will include generating invoices from workshop job cards together with general service administration.

Previous experience in a customer service role within the motor industry is desirable, although not essential as full training will be provided.

The successful candidate will possess an engaging and positive attitude, be articulate, of smart appearance with an outgoing personality. You will have exceptional communication skills ensuring the highest level of customer care and satisfaction at all times.

The successful applicant will possess the following attributes:
- Excellent attention to detail
- A professional telephone manner
- The ability to make basic cost calculations
- Able to work under pressure to achieve deadlines
- Resilient with a can-do attitude

The hours of work are 47 hours per week with shifts between 6am and 7pm Monday to Friday plus Saturdays 8.30am to 12.30pm by rota

A full UK driving licence is essential.

Benefits include a bonus scheme, a cash-back health care plan, generous employee discounts, staff car lease scheme, a childcare voucher scheme and ongoing training and development.

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