JOBrep.com
Your personal job search agent

Find a job

what?

where?

    show more options

Customer Service Consultant - Edinburgh

Company: Resource Management
Pay: £22800.00 Annually
Job type: full-time
Category: Accounting

Apply now
(no registration required)

Upload your resume
or
see similar jobs you may like
or
find connections at this company

Job description



Edinburgh

Up to 22,800 subject to relevant experience.

Benefits include: 6% Bonus at target, 28 days leave Bank Holidays, highly competitive pension and flexible benefits package.

A 150 year old company founded on the principles of self-reliance and community, Royal London is the UK's largest mutual pensions, insurance and investment company. Group businesses provide around 9.1 million policies and employ 3,106 people across operations in London, Bath, Edinburgh, Wilmslow, Glasgow and Reading, with Group funds under management of 93.8 billion.

Owned by our members, rather than by shareholders, our financial performance is robust over both the short and long term. Our aim is to become the most trusted and recommended provider of insurance and investment products in the eyes of our customers.

We currently have exciting permanent opportunities for experienced Customer Service Consultants to join our Pensions team in Edinburgh.

As a Customer Service Consultant, you will have the opportunity to join a range of teams across the organisation with the responsibility of ensuring that a professional service is provided to both clients and colleagues at all times.

We are looking for customer focused candidates with Pensions experience who combine strong customer handling and administration skills with a positive approach and a desire to achieve results. Experience of Auto enrolment is a real advantage.

Responsibilities:- Provide an excellent customer service to both colleagues and customers at all times
- Fully support colleagues, in particular Customer Service and Sales, working together to deliver what the business and customer needs
- Establish pension scheme set up requirements, uploading and activating them on the system
- Collate and check required documentation/information, adhering to data protection and legislative requirements


Skills, Qualifications and Experience:- Customer Service experience in a Financial Services environment is essential
- Knowledge of group pensions legislation is also essential, with auto enrolment experience a real advantage
- Experience of dealing with financial services professionals is desirable
- Ability to build and maintain effective working relationships
- Excellent communication skills with the ability to provide complex or technical information in a manner which is readily understood
- PC literate, including MS Excel
- Passionate about the customer experience
- Ability to manage a variable pipeline of activity


To apply, please use the 'Apply Online' link below.


More jobs you may like

Client Account Director (Defence MOD Military - Air, Air force Mainly)
Sales/Business Development Manager - DE and S Aerospace, Training
Customer Service Advisor
Java Application Support, Chippenham
User Experience UX Consultant - Bristol
Commercial Claims Handler


New account

Log in


Current country: :: Contact us :: Terms of use :: Privacy policy :: Credits :: Benji Jobs
Jobrep.com international: Jobs in the US :: Jobs in the UK :: Jobs in Canada


Jobs in Argentina
Jobs in Australia
Jobs in Austria
Jobs in Bahrain
Jobs in Belgium
Jobs in Brazil
Jobs in Canada
Jobs in Chile
Jobs in China
Jobs in Colombia
Jobs in Czech Republic
Jobs in Denmark
Jobs in Finland
Jobs in France
Jobs in Germany
Jobs in Greece
Jobs in Honk Kong
Jobs in Hungary
Jobs in India
Jobs in Indonesia
Jobs in Ireland
Jobs in Israel
Jobs in Italy
Jobs in Japan
Jobs in Korea
Jobs in Kuwait
Jobs in Luxembourg
Jobs in Malaysia
Jobs in Mexico
Jobs in Netherlands
Jobs in New Zealand
Jobs in Norway
Jobs in Oman
Jobs in Pakistan
Jobs in Peru
Jobs in Philippines
Jobs in Poland
Jobs in Portugal
Jobs in Quatar
Jobs in Romania
Jobs in Russia
Jobs in Saudi Arabia
Jobs in Singapore
Jobs in South Africa
Jobs in Spain
Jobs in Sweden
Jobs in Switzerland
Jobs in Taiwan
Jobs in Turkey
Jobs in the United Arab Emirates
Jobs in the United Kingdom
Jobs in the United Stated
Jobs in Venezuela