Your personal job search agent

Find a job



    show more options

Customer Services Consultant - Pension New Business - Edinburgh

Company: Resource Management
Pay: £15015.00 - 18000.00 Annually, benefits
Job type: full-time
Category: Marketing and Advertising

Apply now
(no registration required)

Upload your resume
see similar jobs you may like
find connections at this company

Job description

Customer Services Consultant - Pension New Business

Salary: 15,015 - 18,000 depending on experience benefits (28 days holiday, pension, annual bonus)

Location Edinburgh

Our client is the UK's largest mutual pensions, insurance and investment company. Group businesses provide around 9.1 million policies and employ 3,179 people across operations in London, Bath, Edinburgh, Wilmslow, Glasgow and Reading, with Group funds under management of 101 billion.

They have exciting opportunities for Customer Service Consultants to join the Group Customer Services division in Edinburgh

Working within the Group Pensions team your role will be to provide a high level of customer services and administrative support to clients.

Responsibilities will include:- Ensuring that both Group Personal Pension and Automatic Enrolment schemes are set up as per the Employer/Adviser requirements and working closely with the Implementation Manager to ensure that this happens correctly and on a timely basis.
- Ensuring that all incoming call and e-mail queries are resolved in a timely fashion to the satisfaction of our customers (both internal and external).
- Problem solving of client queries and escalating issues to team managers as necessary.
- Accurate maintenance of client files and data.

Required knowledge, skills and experience:- Excellent customer service skills ideally with experience within a similar role.
- Financial Services knowledge/experience an advantage but not essential
- Excellent organisation and administration skills
- A polite and professional telephone manner
- Excellent communication skills
- Accurate data entry skills
- Good working knowledge of Excel
- Basic office skills (preferably gained in an office environment)
- Ability to work under pressure to meet deadlines in a fast paced environment
- Enthusiastic and positive can-do attitude with a willingness to learn

To apply for this position, please use the 'Apply Online' link below.

More jobs you may like

Private Bank Relationship Manager - Wales and South West
Contracts Manager (Maternity Cover)
Android Developer
Internal Sales Executive
Regional Sales Executive -South West
Commercial Manager

New account

Log in

Current country: :: Contact us :: Terms of use :: Privacy policy :: Credits :: Benji Jobs international: Jobs in the US :: Jobs in the UK :: Jobs in Canada

Jobs in Argentina
Jobs in Australia
Jobs in Austria
Jobs in Bahrain
Jobs in Belgium
Jobs in Brazil
Jobs in Canada
Jobs in Chile
Jobs in China
Jobs in Colombia
Jobs in Czech Republic
Jobs in Denmark
Jobs in Finland
Jobs in France
Jobs in Germany
Jobs in Greece
Jobs in Honk Kong
Jobs in Hungary
Jobs in India
Jobs in Indonesia
Jobs in Ireland
Jobs in Israel
Jobs in Italy
Jobs in Japan
Jobs in Korea
Jobs in Kuwait
Jobs in Luxembourg
Jobs in Malaysia
Jobs in Mexico
Jobs in Netherlands
Jobs in New Zealand
Jobs in Norway
Jobs in Oman
Jobs in Pakistan
Jobs in Peru
Jobs in Philippines
Jobs in Poland
Jobs in Portugal
Jobs in Quatar
Jobs in Romania
Jobs in Russia
Jobs in Saudi Arabia
Jobs in Singapore
Jobs in South Africa
Jobs in Spain
Jobs in Sweden
Jobs in Switzerland
Jobs in Taiwan
Jobs in Turkey
Jobs in the United Arab Emirates
Jobs in the United Kingdom
Jobs in the United Stated
Jobs in Venezuela