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Part Time Customer Service Call Handler - Cardiff

Company: Cordant Group PLC
Pay: £8.01 - 9.00 Hourly
Job type: full-time
Category: Consumer Services

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Job description

Part Time Customer Service Advisor x 3 roles available

8.01 per hour, progressing with length of service

Cardiff - accessible by public transport

Are you immediately available for Customer Service work and seeking a flexible part time role? Do you enjoy speaking with customers and working in a Customer Service environment? If so, we'd like to hear from you.

We are immediately looking to recruit 3 x Customer Service Advisors/Call Handlers to work 22.5 hours per week. Please note, you will be required to work 2 evenings per week (until 8.00 pm) and 3 Saturdays per month (9.00 am - 4.00 pm). Please note, this is not a sales role and is solely focused around customer service and appointment setting.

Duties to include:- Making outbound calls to customers and making scheduled appointments
- Running through data protection questioning with customers and adhering to data protection policy at all times
- Updating in house data base with accurate customer and appointment information
- Taking inbound calls from internal departments and providing appropriate information/literature as required
- Providing a positive service to all customers at all times

The key skills that we are looking for are:- A professional attitude
- Excellent customer service and telephone communication skills
- A positive attitude
- A good eye for detail
- Flexibility in approach to hours

You will be working as part of a down to earth and friendly team in state of the art offices based in central Cardiff.

Applicants will be subject to a DBS check, however, this will be processed during employment and will not delay start date.

Interested? Please upload your CV as a Microsoft Word document to be immediately considered for interview. Immediate interviews are available!

Cordant is acting as an Employment Agency in relation to this vacancy.

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