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Credit Controller - Exeter

Company: WA Consultants
Pay: 18k - 22k per annum 25 days holiday, Pension etc
Job type: full-time
Category: Accounting

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Job description



We are currently looking for 4 Credit Controllers to work for a leading company based in Central Exeter.

Job Description- Operate all established collection procedures using initiative, imagination and flexibility to achieve targeted expectations/results while promoting customer good will.
- To make contact with customers regarding all unpaid items, following up communications frequently executing global company collection guidelines
- as per Credit management engagement model and collection treatment plans.
- To anticipate developments and to identify accounts that require special attention and act decisively to resolve difficulties, disputes and consulting management where appropriate.
- To develop and maintain harmonious and effective working relationships with all customers, departmental order management, Finance and Segment Sales colleagues in EMEA and Bangalore and where necessary to make client visits to resolve problems and promote co-operation.
- To obtain sufficient information to assess the creditworthiness of newly proposed and existing customers promptly, efficiently and cost-effectively, using information sources appropriate to the level of exposure and liaising where necessary with colleagues and management. To ensure that all clients meet the company's requirements regarding the Table of Denials listing.
- To promote and develop the involvement of the credit control department in Segment Sales and marketing activities.
- To assist with the design and production of SOX reports and Revenue provision reports for management. To assist with special projects as and when required.
- Drive continuous improvements in terms of DSO, resolving Incomplete cash/unapplied receipts, aged 180 days debt and aged 180 days credit notes.
- Support the roll out of a new SAP AR platform for the CEE countries, replacing the current Oracle AR foundation and all other Legacy acquired AR ledgers.


Require Experience- Excellent customer services experience
- Excellent English verbal and written skills.
- All round solid international Credit Management experience essential and a must.
- Ability to quickly become proficient end user of Get Paid and SAP and Order management systems like Siebel and salesforce.com
- Native/fluent in English, written and verbal is a must.
- Strong detail handling skills and Excel skills.
- Ability to understand customer and revenue impact with credit control related activities
- Knows when to escalate appropriately when involved in a process chain


Advise on salary and availability on application

WA Consultants is an Employment Business and an Employment Agency as described within The Conduct of Employment Agencies and Employment Businesses Regulations 2003.


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