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Problem Manager - Edinburgh

Company: Hays Specialist Recruitment
Pay: £40000.00 - 50000.00 Annually
Job type: full-time
Category: Accounting

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Job description

Problem Manager job, Edinburgh, 40K-50K, for a retail bank.

Your new company
This leading retail bank are currently going through a period of growth. As a result of this, they require a problem manager to join their team based in Edinburgh.

Your new role
You will be responsible for managing all problems affecting the bank and ensuring there are robust procedures in place to deal with all major incidents. You will extensively deal with the banks suppliers to ensure root causes are established with permanent fixes being put in place. You will monitor and re-mediate all IT service risks and develop a continuous improvement process for the bank.

What you'll need to succeed
You will be an experienced incident/problem manager and have an extensive background working within financial services. You will have a strong knowledge of ITIL, ideally being professionally qualified. You will have a solid background in IT supplier management and be able to demonstrate successes within this area.

What you'll get in return
You will receive a basic salary of 40K-50K. You will receive a generous benefits package on top of this, including bonus and pension contribution. You will have the opportunity to lead the problem management within the bank and have the support of your team in order to achieve this.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T and C's, Privacy Policy and Disclaimers which can be found on our website.

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