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Customer Care representative (shift role) - Reading

Company: Connect 44 UK
Job type: contract
Category: Consumer Services

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Job description

Connect44 has opening for Customer care representative in Reading, UK people need to live in Reading ad have own vehicle.

Role:- Taking calls and emails from end customers regarding faults on their network (predominantly within fixed-line/optical transmission networks)
- Log all tickets on the trouble ticketing system for engineers to pick-up and start the fault resolution.
- Ensure tickets are responded to within the set SLAs agreed between our client and the end customers.

Please send your Cvs if you have skills required.

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