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Dataware L3 DBA - Cheshire

Company: Resource Solutions - Barclays
Job type: full-time
Category: Information Technology and Services

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Job description

The Business

Barclays moves, lends, invests and protects money for customers and clients worldwide. With over 300 years of history and expertise in banking, we operate in over 50 countries and employ over 140,000 people. We provide corporate banking solutions to businesses with an annual turnover of more than 5 million in the UK, and to large local companies, financial institutions and multinationals in non-UK markets. We support the success and growth of our clients by providing lending, risk management, cash and liquidity management, trade finance, and asset and sales financing. To that end, we hire and develop only the best people in the industry. We look for talented, tenacious individuals who are hungry to progress and eager to grow their knowledge.

Department overview

Dataware services is responsible for end-to-end service of platforms for Core Warehousing, BigData and NoSQL technologies, providing global engineering, support and change services to all Barclays business clusters

Main function of the job

The Dataware L3 DBA will be a key technical leader of the global Dataware team, utilising their excellent technical knowledge and experience to proactively define and develop the environment and procedures, and be an expert troubleshooter for major or critical service incidents.

Main duties and responsibilities

Core accountabilities (80%)

The Dataware L3 DBA reports into the Head of Dataware Services. This role holds accountability for Dataware service projects and production support to Personal and Corporate Banking, Investment Bank, Barclaycard and Africa.- Ownership and leadership of technical resolution for high severity production incidents (sev 3 high, sev 2 and sev 1)
- Adherence to Barclays standards for change control, Dataware security and Dataware patterns
- Lead technical team in disaster recovery and business continuity exercises
- Define operational procedures and documentation
- Provide on-call support where required
- Lead and define database delivery requirements for service improvement unit initiatives
- Design and lead internal projects and deliveries aligned with the Dataware roadmapLeading/Developing (20%)
- Support the product owner in developing the Dataware roadmap
- Identify new technologies and services to transform the database environment
- Mentor the global technical team to build a high-performing technical delivery environment

Person Requirements- The successful candidate will be well-organised and communicate clearly, with a passion for service delivery and will possess personal qualities to drive forward the global technical environment and services provided. They remain calm under pressure and are confident in leading activities and engaging stakeholders up to and including senior leadership.
- Proven experience as lead technician supporting major or critical applications
- Experience in leading and mentoring diagnosis and resolution of technical issues
- Expert in performance tuning
- Resolves critical incidents and problems and fluently applies escalation and notification procedures to leadership
- Can define and document specific techniques for incident/problem resolution and for proactive databasemanagement
- Experienced with owning, planning, communication and approvals for significant changes/
- Collaborates and communicates well with partner teams - application run and build, service management, incident management, server and storage

Skills and Knowledge- Expert knowledge of database administration
- Knowledge of the ITIL framework, vocabulary and best practices
- Expert in working with vendor technical staff
- Expert in multiple versions of Teradata, Hadoop or Rainstor tools and utilities plus knowledge of other products in the marketplace
- Demonstrable experience of database tuning and capacity management on enterprise data warehouses

Risk and Control Objective:

Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards

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