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Customer Service Officer / Front of House - Portsmouth

Company: The SmartList
Pay: £8.16 Hourly
Job type: full-time
Category: Consumer Services

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Job description

LOCATION: Chichester, West Sussex
JOB TITLE: Customer Service Officer / Front of House
SALARY and BENEFITS: 8.16 per hour
WORKING HOURS: Part Time

THE COMPANY: Our client is operate an innovative and modern gallery in Chichester, West Sussex. Once described as "One of the most important galleries for British modern art in the country" our also client have received critical acclaim for it's exhibitions and pioneering Learning and Community Programme along with winning other numerous awards. Due to continued success there is now an exciting opportunity for an organised and out going Customer Service Officer / Front of House to join their existing team.

THE ROLE: As a Customer Service Officer / Front of House you will be responsible for a range of duties within the Front of House and Customer Reception and ensure visitors are welcomed and signposted to right areas/services along with a range of other duties including -

Key Responsibilities for the Customer Service Officer / Front of House role in Chichester, West Sussex include:

- Welcome customer, be responsible for ticket sales and processing of ticket sales
- Ensuring customer awaiting areas, toilets and front of house areas are clean and presentable at all times
- General cash handling and bookkeeping/cashing up
- Carry out general Risk Assessment and Fire Marshalling duties for in the event of any evacuations needed
- Liaise with other schools, other groups and patrons regarding events and visits

*This is not an exhaustive list of duties

THE CANDIDATE: The successful candidate for the Customer Service Officer / Front of House position must be a naturally outgoing person who can work well in a reactive environment whilst still delivering excellent customer service. Previous experience in this field is not essential however the ability to provide an exceptional service to our customers is. You must be someone who can plan and prioritise well, have good numeracy skills and be able to commute to Chichester, West Sussex. This is a Part Time role which will require you to be flexible with your approach to work which will require occasional weekend work.

Does this sound like you? If yes then please hit the apply now button.

You will then be sent to an online questionnaire to support your CV and application, please fill in the details and we will be in touch to advise you of the next steps


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