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Account Manager - Hertfordshire

Company: Damia Group LTD
Pay: £20000.00 - 24000.00 Annually, Pension
Job type: full-time
Category: Marketing and Advertising

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Job description

This is an exciting opportunity for the right candidate to join our vibrant sales support team. With the companies strong commitment to growth, they seek a self-motivated and proactive individual with a keen eye for detail and a hunger to learn about the energy industry.

Working closely with their business development and client services teams, you will be trusted to handle all sales administration tasks including pricing, query handling and internal documentation. You will also build strong relationships with their suppliers to ensure the smooth running of all our client accounts.

To make sure you succeed you will receive training and support, ensuring that you have the skills to move up the career ladder.

Your duties would include;

Compiling and explaining pricing analyses for the sales team to sell in to clients

Handling queries from clients, prospects and their sales team and providing solutions in a timely manner

Accurate and attentive data entry, ensuring data is correct at all times

Communicating, liaising and submitting contracts to suppliers

Scheduling follow-up tasks throughout the administration process, including after contract submission

Courtesy calls to let clients know that their contract has gone live

Contacting clients to set a time to review their next contract

Keeping the customer relationship management system (CRM) up-to-date

Understanding client needs by asking the right questions and identifying opportunities to cross-sell products

Generating additional revenue from our existing client base

Always keeping an eye out for errors and inconsistencies, erring on the side of caution and raising questions with clients, suppliers and the sales team where needed

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