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Service Analyst - Antrim

Company: Sopra Steria Recruitment Limited
Pay: £27000.00 Annually, Flexible Benefits
Job type: full-time
Category: Information Technology and Services

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Job description



Service Analyst

Salary: Up to 27,000 plus benefits

Location: Belfast

Role Overview

As a Support Analyst you will have a proven track record of supporting and maintaining key computer systems. You will be involved in the support of a number of applications, conducting daily health checks, providing stats for MI reports and logging change in process.

In this role you will be expected to manage and take ownership of change/problems/incidents.

Essential Skills -

18months experience supporting or administration of Record Management applications
-

Team player who is willing to learn


Desirable Skills -

Experience in HP RM8, Meridio or TRIM
-

Good working knowledge and experience of associated service management tools, techniques and methods within their area
-

ITIL Foundation


The successful candidates must be willing to undergo a clearance process.

Sopra Steria, a European leader in digital transformation, provides one of the most comprehensive portfolios of end-to-end service offerings on the market: consulting, systems integration, software development, infrastructure management and business process services. Sopra Steria is trusted by leading private and public-sector organisations to deliver successful transformation programmes that address their most complex and critical business challenges. Combining high quality and performance services, added value and innovation, Sopra Steria enables its clients to make the best use of digital technology.

With over 38,000 employees in more than 20 countries and revenue of 3.6 billion in 2015, this is a great time to join the organisation as you will be pivotal to our continued development and growth plans. We're offering you the opportunity to do more too - using your business skills and knowledge, and your creativity, to add more value than clients would traditionally expect.

On offer is the opportunity to work for a European leader in digital transformation. The roles come with competitive salaries, the opportunity for further development and the potential for a wide and diverse career within Sopra Steria.

Sopra Steria is committed to establishing and maintaining a working environment which is free from discrimination and which values all employees as individuals. All employees and prospective employees are selected, recruited, trained and promoted solely on the basis of their skills and behaviour.


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