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Graduate EUC Administrator - Maidenhead

Company: Tata Consultancy services
Pay: 0 - 20,000 per year
Job type: full-time
Category: Information Technology and Services

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Job description

Tata Consultancy Services is an IT services, consulting and business solutions organization that delivers real results to global business, ensuring a level of certainty no other firm can match. TCS offers a consulting-led, integrated portfolio of IT, BPS,infrastructure, engineering and assurance services. This is delivered through its unique Global Network Delivery Model, recognized as the benchmark of excellence in software development. A part of the Tata group, India's largest industrial conglomerate, TCS has over 353,000 of the world's best-trained consultants in 46 countries. The company generated consolidated revenues of US $16.5 billion for year ended March 31, 2016 and is listed on the National Stock Exchange and Bombay Stock Exchange in India.

We are currently recruiting for our 2017 Graduate Recruitment scheme. As part of this scheme we have a structured initial learning program for 3 months followed by our continuous learning program.

We are hiring for the role of a Graduate EUC Administrator.

Responsibilities :

Understanding end user challenges
Fixing local desktop / machine related issues
Assist / perform troubleshooting within EUC scope
Comprehending challenges to end user touch points and propose solutions to mitigate the same
Identifying possible improvements to existing KPI's, and deliver the same as agreed with Rank

Technical Skills :

Desktop engineering
Windows administration
Knowledge of basic cabling and how to provide touch support
Basic understanding of Rank applications

Other Skills :

Should have a knack of understanding KPI's / key business drivers, and how they affect the client organization from a technology viewpoint
Should be able to collaborate with wider IT team / third parties from a technology standpoint, other than providing routine EUC support
Should have capabilities to identify and deliver proactive improvements
Excellent communication skills
Candidate must be hard-working with a positive can-do attitude
Candidate should possess excellent learning ability and take up challenges. Be a good team player
Candidates should be flexible in regards to the work schedule.

* Due to the nature of this role and the possibility of European travel, candidates are expected to satisfy the requirements for free movement of workers within the EU Member States (which may include, for example, a requirement to hold a valid EU passport).

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