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Behavioral Health Medical Services Director/ Manager (N2034) - Eugene, OR

Company: Lane County Gov
Job type: full-time
Category: Hospital, Health Care

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Job description

Job Description:

Description The Behavioral Health Medical Services Director provides vision, leadership and day-to-day clinical and professional support to Trillium Behavioral Health (TBH) program to assure compliance with NCQA requirements. This position is responsible for reviewing authorizations, denials and grievances and providing leadership to optimize member behavioral health outcomes and increase the quality, reliability and availability of care, while containing the cost of care. Applicants seeking less than full time employment will be considered. Trillium Behavioral Health manages the behavioral health benefit for Trillium Community Health Plan (the CCO) and supports contractors to provide a range of mental health services in Lane County. This is the first level of general management within the County. Incumbents have responsibility for developing and implementing programs and services; developing program policies and procedures; ensuring compliance with laws, rules, regulations, policies and procedures; and monitoring funds and participating in budget and resource development. Incumbents typically manage program activities through first-level supervisors and may have direct supervisory accountability of professional and support staff. Schedule: Monday - Friday; 8:00am - 5:00pm. *This position is non-represented* Examples of Duties - Duties may include, but are not limited to the following Supervises first-level supervisors to include: prioritizing and assigning work; conducting performance evaluations; ensuring staff are trained; ensuring that employees follow policies and procedures; maintaining a healthy and safe working environment; and making hiring, termination, and disciplinary recommendations. Manages the activities of an assigned unit/section within a Division, which includes planning, coordinating, administering, and evaluating programs, projects, processes, procedures, systems, standards, and/or service offerings; ensures compliance with Federal, State, and local laws, regulations, codes, and/or standards. Serves as a liaison with employees and external organizations; represents the County at a variety of meetings, public events, training sessions, on committees, and/or other related events. Prepares, reviews, interprets, and analyzes a variety of information, data, and reports; makes recommendations based on findings. Develops and administers section budgets; approves expenditures; reviews financial statements; manages financial operations. Participates in coordinating the exchange of information within the organization and with the public. Assists in developing and maintaining strategic planning processes aligned with goals, measures, and outcomes; coordinates division efforts related to assigned area of responsibility. Coordinates initiatives for the enhancement and improvement of service delivery. Performs other duties of a similar nature or level. Minimum Qualifications Knowledge of (position requirements at entry): * Supervisory principles; * Managerial principles; * Culturally competent practices; * The role that culture plays in work relationships, operations and dynamics; * Public administration principles and practices; * Advanced principles and practices in assigned area of responsibility; * Applicable Federal, State, and local laws, rules, regulations, codes, and/or statutes; * Policy and procedure development practices; * Research methods; * Budget administration principles; * Project management principles; * Principles and practices of grant and/or contract administration. Skills in (position requirements at entry): * Monitoring and evaluating employees; * Prioritizing and assigning work; * Assisting in the direction and management of department operations; * Preparing and presenting reports and information; * Developing, evaluating, recommending, and implementing processes and procedures; * Interpreting and applying Federal, State, and local laws and regulations; * Managing change and sensitive topics; * Solving problems; * Adapting to rapidly changing environments; * Creating a culturally inclusive work environment; * Mediating and resolving conflict; * Working effectively with clients, co-workers, employees and supervisors from diverse backgrounds; * Gathering, interpreting and behaviorally adapting to cultural contexts; * Communication, both verbal and written, sufficient to exchange or convey information and to receive work direction; * Coordinating and executing multiple tasks; * Analyzing complex information; * Conducting research; * Analyzing processes and making recommendations for improvement; * Using computers and related software applications. Experience and Training; Additional Information Bachelor's Degree and five years of progressively responsible experience related to area assigned, including supervisory experience; or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above. Some

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