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Client Account Manager- Eden Prairie, MN - Eden Prairie, MN

Company: UHG
Job type: full-time
Category: Marketing and Advertising


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Job description

Job Description:

Position Description: Great sales are the result of strong purpose, conviction and pride - pride in your ability and your product. UnitedHealth Group offers a portfolio of products that are greatly improving the life of others. Bring along your passion and do your life's best work .(sm) Real Appeal is a weight loss program delivered live over the internet that uses clinically proven research together with an engaging online experience to deliver sustainable lifestyle changes and lasting weight loss. The model combines interactive videos, live online group discussions, and 1:1 personal coaching to support participants with all the tools necessary for sustained behavior change. The Client Manager is responsible for delivering an exceptional client onboarding experience that results in completion on time and within scope. This position will manage multiple implementations at once and performs ongoing relationship and service management with assigned clients. Primary Responsibilities: * Validate program selections and details with client, develop and execute implementation strategy, project plan and timeline. * Coordinate, review and deliver contracts to customer and manage to final contract execution. * Facilitate ongoing implementation meetings with external client and internal teams while monitoring and tracking implementation status. * Identify implementation risks, implement a mitigation/action plan and drive improved outcomes; communicate to leadership. * Assess progress and reports status to leadership including progress, timelines and milestones; provides timely written and/or verbal communication regarding implementation status. * Demonstrate understanding applicable systems/procedures in order to provide appropriate information to clients. * Builds relationships with clients and serves as primary point of contact for overall and day-to-day service delivery. * Anticipates client's needs and proactively develops solutions to meet them. ***NOTE: This is a Client facing role so those who've worked in Field Account Manager roles are highly desired*** Requirements: * Bachelor's Degree or High School Diploma/GED with 5 years Healthcare business experience or related background; plus 3 years proven track record focused on establishing and maintaining customer relationships in a service delivery organization * 3 years of Healthcare business experience or related background; plus 3 years proven track record focused on establishing and maintaining customer relationships in a service delivery organization * Solid knowledge of health insurance business; experience with group installation, sales operations or account management. * Project Management experience or knowledge of key principles * Intermediate to advanced proficiency with software/systems (MS Word, Excel, PowerPoint) UnitedHealth Group is working to create the health care system of tomorrow. Already Fortune 6, we are totally focused on innovation and change. We work a little harder. We aim a little higher. We expect more from ourselves and each other. And at the end of the day, we're doing a lot of good. Through our family of businesses and a lot of inspired individuals, we're building a high-performance health care system that works better for more people in more ways than ever. Now we're looking to reinforce our team with people who are decisive, brilliant - and built for speed. Come to UnitedHealth Group , and share your ideas and your passion for doing more. We have roles that will fit your skills and knowledge. We have diverse opportunities that will fit your dreams. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.


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