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Office Assistant 1 or 2 - Bilingual (A004B/A005B) - Springfield, OR

Company: Lane County Gov
Job type: full-time
Category: Executive Office

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Job description

Job Description:

Description This position provides front desk and telephone support in a high volume clinical setting. Duties include, but are not limited to: multi-line phones, appointment scheduling, insurance verification, accurate cash handling and record keeping, collection and entering client demographic information in electronic medical record as well as excellent customer service while assisting our patients directly by phone or in person. Community Health Centers of Lane County provides healthcare services to a vulnerable population of community members. We focus on integrated care, treatment, prevention and health education. To perform a wide variety of typing, data entry, office support, general clerical and public contact work; and to perform related duties as assigned. Compensation: Office Assistant 1 - Bilingual - $13.67 - $18.93/ Hourly Office Assistant 2 - Bilingual - $15.47- $21.40/ Hourly Schedule: May include: Monday - Friday 8:00 a.m. - 5:00 p.m. or 9:00 a.m. - 6:00 p.m. or 10:00 a.m. - 7:00 p.m. Location will be at Riverstone, Brookside or Charnelton Clinics. *This is a AFSCME represented position* Examples of Duties - Duties may include, but are not limited to the following Performs a wide variety of office assistance, support and general clerical work including typing, filing, proofreading, checking, recording information, answering the telephone, and assisting the public in person. Types agenda, forms, lists, memoranda, public notices, court documents, property descriptions, staff reports, correspondence, minutes and purchase orders from draft, copy notes or transcribing machine recordings. Sets up and maintains a variety of files. Collects, sorts, dates and distributes mail. Serves as receptionist; greets the public and provides information on routine questions and direct complex technical questions or unusual requests to appropriate staff members; takes and relays messages. Prepares, reviews and proofs documents for accuracy; makes necessary corrections; sorts and files documents and records according to predetermined classifications; assists in ordering and maintaining adequate office supplies; prepares billing invoices. Operates a variety of office equipment including typewriter, adding and calculating machines, microfilm equipment and duplicating and photocopiers; operates data processing terminals, printers and microcomputers. Indexes and cross-files ordinances, resolutions and agreements; distributes and pick up a variety of materials; records and deposits funds; processes repair order forms. May assist in training other clerical and part-time personnel. Maintains personnel forms, records and files; posts to and maintains time cards. May serve in the role of dispatcher for the Animal Control Agency. Assists in preparations for elections. Performs a variety of specialized clerical duties related to the functions of the office or department to which assigned. Arranges and coordinates the reproduction of department materials; lists, abstracts or summarizes data; performs arithmetical calculations; prepares basic statistical reports. Minimum Qualifications Office Assistant 1 - Bilingual Knowledge of: English usage, spelling, grammar and punctuation. Arithmetic, filing and record-keeping procedures. Receptionist and telephone techniques. Modern office procedures, methods and computer equipment. Ability to: Perform routine office support, assistance and clerical work. Learn to operate a variety of office equipment and a computer terminal. Learn office methods, rules and policies/ Understand and carry out oral and written directions. Make arithmetical calculations. Type at a speed of not less than 45 words per minute from clear copy. Work cooperatively with others and meet the public with courtesy and tact. Office Assistant 2 - Bilingual In addition to the qualifications for Office Assistant 1: Knowledge of: Basic programs and services of the office or department to which assigned. Ability to: Perform office support, assistance and clerical work of above average difficulty, including compiling data for reports and laying out and organizing informational materials. Correctly apply newly assigned procedures and practices with minimal supervision. Operate a computer terminal to input and retrieve data. Experience and Training; Additional Information Office Assistant 1 - Bilingual Training: Equivalent to the completion of the twelfth grade. Experience: One year of general clerical and office assistance experience. An equivalent combination of experience and training that will demonstrate the required knowledge and abilities is qualifying. Office Assistant 2 - Bilingual Training: Equivalent to the completion of the twelfth grade. Experience: Two years of responsible clerical and office assistance experience. An equivalent combination of experience and training that will demonstrate the required knowledge and abilities is qualifying. Special Requirements: * Applicants for this position must be able to typ


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