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Technical Content Developer and Trainer - Riverside, CA

Company: Abt Executive Search LLC (Company Confidential)
Job type: full-time
Category: Information Technology and Services

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Job description



The Technical Content Developer and Trainer is responsible for the development and delivery of a blended training program related to PeopleSoft HCM content [including Customer Portal, Core HR, Absence Management, Benefits Administration, Compensation, Payroll] and its integration with other software tools. The Technical Content Developer and Trainer reports to the Senior Content Developer and Trainer and will initially work with a project training team to develop and deliver content related to system transactions.

KEY RESPONSIBILITIES

40% Develop course content using content development and training templates, standards and guidelines to ensure consistent deliverables across audiences and modules.

20% Deliver tailored training for each audience group through facilitated instructor-led sessions, web-based sessions or other delivery methods.

10% Review and validate content with appropriate subject matter experts and stakeholders, incorporating feedback and managing iterations, as required.

10% Work with functional and technical subject matter experts to translate knowledge and processes into course content.

10% Develop training assessment methodologies, report on assessment results and incorporate them into current and future training.

5% Develop reference guides, job aids and supporting documentation for user training.

5% Other duties as assigned.

Requirements- Bachelor's degree in related field or equivalent combination of education and experience.
- A minimum of three (3) years of direct experience designing, developing, delivering and maintaining training for a Human Capital Management (HCM) or similar software system.
- Demonstrated successful delivery of instructor-led training and group facilitation.
- Customer-service focus with demonstrated ability to effectively collaborate at all levels of the organization.
- Ability to maintain flexibility and quickly address changing priorities.
- Ability to appropriately handle confidential matters and material.
- Proficiency in MS Office (Word, PowerPoint, Excel).


PREFERRED- Prior experience with PeopleSoft 9.1 implementations in a higher education or multi-location public sector environment for at least one of the following modules: Core HR/Workforce Administration, Position Management, Absence Management, Benefits Administration, Compensation, Payroll.
- Skills and experience using training content development software such as Adobe Captivate, Articulate or similar software.
- Experience in instructional design and development using Oracle User Productivity Kit (UPK).
- Experience working with a customer relationship management (CRM) tool, such as Salesforce.

About the Company


Abt Executive Search LLCis a national contingency recruitment firm that specializes in positions primarily within the healthcare industry. Our team is deeply experienced and has the expertise to meet our client's needs and expectations for talent. We strive to make the right placement, the first time, every time and deliver the level of service expected from a retained search firm at a much more reasonable fee structure.


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