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Manager of IT Marketing Systems CRM - Alpharetta, GA
Prestigious Enterprise Company is currently seeking a Manager of IT Marketing Systems. Candidate will be responsible for the marketing technology portfolio and will partner with the business to create roadmaps and deliver new capabilities supporting marketing automation, sales automation, and CRM. Candidate will lead an application development team and work with software vendors and integrators to successfully implement and optimize system solutions.
Collaborating with business and/or ITS partners to provide service by building effective working relationships with business or ITS partners.
Acting as a relationship manager with business and/or ITS partners to assess needs and identify innovative ways to apply system changes and technology for competitive advantage.
Managing and developing staff by setting specific measurable objectives related to corporate vision and strategies, supporting and communicating objectives to employees, and monitoring employee progress and providing feedback on an ongoing basis.
Overseeing projects by ensuring project and support efforts meet business and ITS objectives and that efforts are completed on time, within budget and with high quality.
Manages the implementation and maintenance of disaster recovery plans and activities in assigned areas. Maintains current contact information for all employees in applicable areas and communicates with non-recovery employees during a disaster.
Protects the privacy of our customers' data in the performance of job duties and operational activities.
Follows corporate policy and procedures related to the access, use, distribution, protection, and destruction of client and company confidential data.
Fostering the highest level of commitment among our people through transparent communication about business challenges, successes and results.
Creating an environment which encourages people to think, behave, take action, control work and make decisions autonomously to attain clear goals.
Taking personal responsibility for making tough decisions, meeting commitments and ensuring expected results are achieved.
At least 5 years of directly-related work experience.
Experience implementing and optimizing sales automation systems, preferably Microsoft Dynamics.
Experience using marketing automation to manage prospects and clients in one place, capture and manage activities while networking, and generate targeted campaigns.
Possesses a strong understanding of prospecting and sales processes using CRM and lead generation systems.
Understanding of omni-channel and lead nurturing tools.
Experience with other marketing, sales, and CRM tools such as Eloqua, BlueKai, and Siebel is a plus.
Possesses current knowledge of information technology concepts including application development, hardware platforms, operating systems, technical services, security, etc.
Possesses good understanding of insurance, financial services and operations.
Possesses strong project management and coaching skills.
Possesses staff development skills.
Demonstrates ability to communicate effectively and explain technical concepts to all levels of personnel.
Excellent critical thinking and analysis skills with the ability to define value, service and efficiency.
Two years of Management experience
Possesses knowledge of assigned business function/applications/technologies.
Possesses broad knowledge of business applications and technologies.
Exhibits ability to lead, facilitate and build teams, and establish a high level of staff accountability.
Skilled at championing improvement efforts, and influencing progress towards positive results.
Adept at using structure to manage versus control and uses a supportive management style with open/direct communication.
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