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Lead VoIP Systems Engineer - Chevy Chase, MD

Company: Precision System Design, Inc.
Job type: full-time
Category: Information Technology and Services


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Job description

Our Fortune 500 direct client is hiring for a Lead VoIP systems engineer in Chevy Chase, MD to lead and mentor a team of associates through systems change, delivery and support. The ideal candidate has experience leading a team of associates primarily focused on supporting and enhancing enterprise telephony infrastructure: Contact Center, IPT, CTI, IVR, Speech, etc.

Does this sound like the right fit?

APPLY NOW!

Required:

- Experience leading a team of associates primarily focused on supporting and enhancing enterprise telephony infrastructure: Contact Center, IPT, CTI, IVR, Speech, etc.
- Solid project management skills to lead multiple initiatives across diverse IT organizations
- Proven experience in end-to-end problem determination/troubleshooting VoIP system issues
- Project management and oversight - build and maintain project plans, perform risk evaluation, issue management, etc.
- Experience providing technical leadership and assisting in setting strategic direction
- Experience coaching and mentoring associates; participating in performance evaluations and goal setting
- Experience leading/mentoring a team of associates through systems change, delivery and support
- Experience in converged voice/data communications, network systems, and Client Server applications
- Experience with Cisco Contact Center, Communications Manager, SIP
- Experience in providing contact center solutions (call routing, CTI, systems integration, etc.)
- Experience in systems and business analysis

Plusses:

Nice to have's include
- Experience with IP Networking, LAN/WAN switching and QoS is a plus.
- AT and T's long distance and toll-free network and features experience.
- Knowledge of converged voice/data communications, network systems, and Client Server applications
- Understanding of relational database architecture and design; including database/reporting applications
- Proficient in Client Server applications and systems integration
- Proficiency in MS Office product set: Word, Excel, Powerpoint, Visio, and Project
- Experience with data extraction/data manipulation tools

..............................

We will call qualified candidates after review.
Resumes will NOT be sent to clients without your approval.

..............................

REFERRALS WANTED - $ 1000 REWARD!
Refer a colleague to us, and Precision will give you $ 1000 if we find a job for that person!

(The fine print: The referred candidate must be previously unknown to us. Start date must be within 6 months of referral.)

Overtime: straight time


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