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IT Service Desk Coordinator (#2602JS033017) - Columbus, OH

Company: Search Masters
Job type: full-time
Category: Information Technology and Services

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Job description

Company Description- Specializes in metal production
- Recently invested in capital equipment
- Part of a much larger company
- Non-union facility

Job Description- Proactively handle all information technology issues and requests from plant staff
- Must have a great attitude when helping with computer issues and escalate tickets when appropriate
- Install personal computers, software, peripheral equipment, and assist with network, server and VoIP support as needed
- Enforce IT policies, procedures and standards in regards to systems security
- Act as a point of contact for outside vendors and contractors
- May be required to provide off-hours support as needed

Key Requirements - Bachelor of Science in Computer Science, Information Technology, or a similar field is required
- Must have strong all-around IT knowledge and experience with incident management
- Prior experience in a help desk/technical support environment or in systems administration is required

Additional Information- All your information will be kept confidential according to EEO guidelines
- All applications must be accompanied by a resume and contact information
- Please forward your resume to James Starre and reference job #2602JS033017

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