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Senior Critical Incident Specialist - 2nd shift - Miami, FL

Company: Request Technology - Robyn Honquest
Pay: $50000.00 - 66000.00 Annually, OT
Job type: full-time
Category: Information Technology and Services

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Job description

hourly with OT - 2nd Shift 5:00pm to 2:00am

Looking for a Senior Critical Incident Specialist over IT technology hardware, software and or services. You will drive response operations for complex technology incidents and driving root cause analysis and problem resolution. Role is 5% strategy, 85% execution and 10% Building capabilities

QUALIFCATIONS:- Data Center Operations experience
- Service Desk experience
- Understanding of IT operations: networking, windows, VMware, handling production IT root cause analysis problem resolution and critical incidents.
- Resolving problems in hardware, systems, network, applications.
- On call rotation

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