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US|Sales Support Associate|Sales Support Associate - New York, NY

Company: Level 3 Communications
Job type: full-time
Category: Marketing and Advertising

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Job description


The Sales Support Associate will be responsible for developing a comprehensive understanding of the company's internal sales systems and processes while acting as the subject matter expert for all internal questions and escalations around these processes. The Sales Support Associate will support the sales team by driving rapid responses from internal teams via these processes and systems as prioritized by Sales Management. Will provide direct sales support by utilizing a variety of organizational and project management skills.

Knowledge, Skills or AbilitiesAbility to work with Senior Management to complete assigned tasks on time with minimal supervisionDetail oriented and ability to perform multiple tasksAbility to prioritize multiple projects in a dynamic and fast paced environmentSelf-motivated, pro-active, and results-oriented professionalGood interpersonal, verbal and written communication skillsAbility to work with complex databases and systemsDevelop effective working relationships with peers, sales team and across organizational lines




Essential DutiesManage required responses and forms from multiple teams during order preparationProvide support to sales staff as neededPerform administrative changes to internal quoting system including workbook order entry. Assist sales team with pricing and quoting group requests and sales credit verificationsPartner with Business Process Engineering group to identify areas of process improvementAssist in sales funnel management by identifying committed salesExpedite sales process by facilitating requests with appropriate internal groups, coordinating completion, and ensuring timely responsesFacilitate service inventory investigationSchedule follow up customer meeting. Coordinate customer attendance for local events

Basic Qualifications

Minimum skills required to perform in this role.

High School Diploma or GED and experience with similar essential duties

Preferred Education, Skills and Experience

Education and Experience

Experience: 2 yrsEducation Level: Bachelor's DegreeField Of Study: Business, Marketing, SalesAttention to detail with good organizational capabilities.Ability to prioritize with good time management skills.

About Level 3

Level 3 (LVLT) provides global communication services that strengthen the growth, efficiency and security of enterprise, government and carrier customers around the world today, Level 3 serves customers in more than 500 markets, spanning three continents and more than 60 countries.

Level 3 Connecting and protecting the networked world

To learn more go to

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